What are cookies?
Cookies are small data files stored on your computer or device when you browse this website. They are used to ‘remember’ information including pages viewed, items viewed, items placed into shopping baskets and items purchased. The cookies store this information in order for to you use the site and make any purchases from this website.
They cannot harm your computer or store any personally identifiable information such as your name, address, credit card or other contact details.
Cookies are essential for the effective operation of this website and to enable you shop online.
If you don’t wish to enable cookies, you will still be able to browse the website but you will be unable to make any purchases from the site.
Most web browsers have cookies enabled, but please refer to ‘How do I manage cookies?’ below for help how to turn cookies on and off should you need to.
Types of Cookies
Strictly Necessary Cookies
These cookies are essential in the operation of this website.
They are used for a variety of purposes such as remembering the pages visited, items placed in the shopping basket and that the website is in use. This website does not store any personally identifiable information within any cookie or cookie type including any text fields you have completed and credit card information.
These cookies collect anonymous information on how users browse the website; the data is merged and used to help us understand how users operate the website so we can make improvements to enhance your online experience.
For example we employ Google Analytics cookies to help us record how users arrive and find the website, how they browse and use the website, so we can improve areas such as navigation, shopping experience and marketing campaigns. Other cookies may include tracking purchases for 3rd party affiliate partners, royalty schemes and promotions. Again the data stored by these cookies is not personally identifiable and cannot be used to identify any individual users.
These cookies remember your choices and preferences such as currency, items viewed, search parameters, wish-lists and any items saved for later. These cookies provide the user with an enhanced user experience making their visits more personalised and pleasant. Again any information collected and stored by these cookies is merged and is not personally identifiable and cannot be used to identify any individual users.
Targeting Cookies or Advertising Cookies
These 3rd party cookies collect information about your browsing habits in order to make advertising decision relevant to your interests.
How Do I Manage Cookies?
If you want to disable cookies you need to change your website browser settings, it will mean that your shopping experience will be limited to browsing and that you will be unable to add products to your basket and purchase them.
To enable and disable cookies will depend on the browser you use, to help manage this we have provided the following details on how to enable cookies for the most popular browsers:-
For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet options”
2. Click on the “Privacy” tab
3. Select ‘Medium’ or higher
For Google Chrome
1. Choose the menu “tools” then “Settings”
2. Click on the “Show advanced settings” link
3. Under ‘Privacy’ click on the ‘Content Setting…’ button
4. Select ‘Allow local data to be set’ as recommended.
For Mozilla Firefox:
1. Choose the menu “tools” then “Options”
2. Click on the “privacy” icon
3. Select ‘Use custom settings for history’
4. Select ‘Accept cookies from sites’ and ‘Accept third- party cookies’
The Crafty Peony
Detailed below you will see detailed information on when and why I collect your personal information, how I use it, and the limited conditions under which it may be disclosed to others, and how I ensure that I keep it secure.
Customer information is collected in an effort to improve your shopping experience and to communicate with you about the products and services on offer at The Crafty Peony.
I will NEVER sell or rent your personal information to third parties. However, I may share your information with affiliates from time to time and, under certain circumstances, with third parties that PROVIDE SERVICES ON BEHALF OF The Crafty Peony with whom I have partnered to offer a particular product or service.
The policy also describes the choices you can make about how I collect and use your information.
Is my information secure?
Protecting your personal, credit card and order information is important to me. I use Secure Sockets Layer (SSL) encryption technology to protect your online order information as it is transmitted over the Internet.
SSL is the gold standard in Internet encryption technology, which means it is a highly sophisticated method of scrambling data as it travels from your computer to my websites servers.
Whilst SSL is of a high standard for internet security, it does not provide total protection against loss by unauthorised access or hacking.
The Crafty Peony will not be liable in the event of any loss arising from any such unauthorised access or hacking.
To check the security of your connection, look at the address bar at the top left of your browser window after accessing the server.
If you see an unbroken key or a closed lock (depending on your browser) then SSL is active.
When accessing a secure server, the first characters of the site address will change from “http” to “https.” If your browser or firewall does not support SSL, you will not be able to connect to the server, which means you won’t be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please email to place your order:- firstname.lastname@example.org
What kind of information does Crafty Peony collect?
When you visit, register for the Newsletter or place an order for products or services with craftypeony.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
I may also collect information about your usage of the website as well as e-mails, faxes or letters you send to me.
How does Crafty Peony use my information?
The information you provide to me may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you.
Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on my behalf.
We may also pass aggregate information on the usage of the website to third parties but this will NOT include information that can be used to identify you.
Giving information for other people
When you give me information about another person, the other person must have agreed to let me process all their personal data; and you receive any data protection notices for them. When you send information for someone else, you are confirming that you have told them: which data they must give; which information is voluntary; and how they can access and, if necessary, correct the data I hold about them.
If you sign up to receive the e-newsletter I need to let you know that I will collect some personal information.
This personal information is used for a number of reasons:
To tell you about things you have asked me to tell you about, new product listings for example, updates etc.
To contact you if I need to obtain or provide additional information with regards to your order.
To check the details I have for you on my records are correct.
To check, every now and then, that you are happy and satisfied with the website and how it is working.
I DO NOT rent or trade email lists with any other organisation or businesses.
I use a third party provider, MailChimp, to deliver the newsletter to you.
I gather statistics on how many of these emails are opened and clicked on using industry standard technologies which helps me to monitor and improve the newsletter to you.
If you would like to find out more about MailChimp’s privacy please read their Privacy Notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of the emails, or by emailing me directly at email@example.com.
The website contains links to other websites. I am not responsible for the privacy policies of other sites and I advise you to read the privacy statement of every website that collects personal information from you.
Does Crafty Peony share my information with third parties?
I contract with service providers to maintain and manage my customer information, to fulfil promotions and to communicate with my customers.
I do NOT authorise any of these service providers to make any other use of your information. In addition, when I team up with another company to offer or provide products, services, contests or promotions, I may compare our customer list with theirs to identify our common customers. Sensitive information or your payment details is NEVER shared.
My marketing partners may use that information to fulfil our respective obligations to you and for future promotional activities.
I and any partners reserve the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of The Crafty Peony, and the partners and, any affiliates, and others.
How do I access my information and how do I change or delete my information?
You can review, change or delete certain personal information related to your use of the online sites (e.g.: name and contact information).
To change your personal information, please contact me by email: on firstname.lastname@example.org
Please note that any requests to update your personal information may take up to 14 days.
How do I exercise my choices about receiving promotional communications from Crafty Peony.
Access to your personal information
Under GDPR, you have the right to view, amend or delete any of your personal data that I hold for you.
Please email your request at GDPR@craftypeony.com
I want to communicate with you only if you want to hear from me.
If you prefer not to receive promotional information from me or my affiliated brands, or if you do not want me to use your information to enhance your shopping experience, please let me know by email at email@example.com
Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from me. If you ask me to remove your name and address from promotional lists, I will maintain your name in a “do not contact” file to ensure that I can honour your request.
It may take up to 14 days to process your e-mail request.
Please also note that when you purchase from me, I will continue to confirm your order by e-mail. In addition, I may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
Effective – 1st September 2018
Changes to this Privacy Notice
This policy will be renewed automatically on 1st September 2019 unless required earlier